You can contact MAKATI EXPRESS by using our 24/7 Live customer care Support . Alternatively, you can submit the enquiry form from our contact us page or the provided button at the bottom of this page. These details will be submitted to our Selection Manager and you will be contacted within 48 hours.
At MAKATI EXPRESS, we are just as diligent as you are in wanting to make sure our franchise business is right for you both professionally and personally. Below is a guide to the steps involved in our selection process to help you understand better the journey to opening your own business.
Initial telephone interview to give us a better understanding of your situation and if there is a fit with MAKATI EXPRESS. If it is considered worth your while to learn more about us, we will book a first meeting where we can give you a better understanding of what makes a MAKATI EXPRESS Service Centre successful and you can ask further questions. Prior to this next meeting we will request that you sign a confidentiality agreement and complete an application form online.
First Meeting – We provide you with a thorough introduction to MAKATI EXPRESS. If, after this meeting, both you and MAKATI EXPRESS consider it worthwhile to progress to the next stage – then we will request you complete an Online Self-Assessment Form.
This self-assessment profile allows us to learn more about you; the profile is then used as a benchmark against 17 attributes that we know drives franchisee’ success. These attributes include for instance, family support, energy levels, communication, cooperation, sales and service orientation etc. This profile provides some details on your strengths, possible development needs and brings to light relevant questions we can ask out our next meeting to help both you and us assess your suitability as a franchisee.
Second Meeting – We provide you with a thorough overview of the MAKATI EXPRESS business system and we share some of the results of the Self-Assessment profile that may support or hinder your success as a franchise owner.
If you wish to proceed to the next stage, MAKATI EXPRESS will require a fully refundable deposit of $1,000. This will enable us to provide you with our Franchise Legal Documentation (including Disclosure Document) for you to get legal and accounting advice.
Third Meeting -We address any questions relating to the Franchise Legal documentation and any other matters. At this meeting we also make arrangements for you to visit existing franchisees so you can learn more about expectations of franchisor support and what it takes to build a successful Service Centre.
Final Meeting – We meet with you at our Regional Head Office or International Head Office in Makati, Manila for a final assessment. At this meeting you would meet with the CEO and senior executives of MAKATI EXPRESS for application approval. Subject to this approval you would then sign the Franchise Agreement and pay the Initial Franchise Fee.
Training is scheduled. The process of Service Centre site selection and shop fit-out commences.
Your Service Centre opens for trading.